General Information

We, Shenzhen Qingke Trading Co.,Ltd. based in Shenzhen, China, as a seller, sell products through Our Website, https://www.buy-a-charger.co.uk/

You, anyone who visit our website, we define you as Visitor.

If you submit any personal information(E-mail address, Name, Address, Phone number...) via forms on our website, we define you as Guest

Further more, if you complete an order on our website. You are more than a Visitor, but also a Customer(Buyer).

For Visitors

Product Name

Brand names may be included in the product name, for informational purposes, while they are property of their respective owners.

Product Price

Prices are subject to change without notice. We are not responsible for making up the price difference for the order placed.

Product Description

The technical parameters in the product description are key to the product

Product Image

Product may vary slightly from image. We will ensure the product you get has the right technical parameters listed in the description.

Product Warranty

All the product on our website share the same product warranty. 

30 days money back guarantee and 1 year product warranty--https://www.buy-a-charger.co.uk/content/8-refund-return-and-product-warranty

Product Availability

Generally all the product listed on the website are in stock. We reserve the right to cancel the order if we find it is out of stock when packing your order.

Delivery

Free Shipping from China to UK, See details on the link--https://www.buy-a-charger.co.uk/content/1-delivery

The shipping time is just an estimate, it’s not a guarantee.

For Guest

Data Safety

We take actions to make sure your data is collected and stored safely. See details on our Privacy Policy

Marketing Email

If you are opt in the marketing list, sale offers will be sent to you regularly. You can unsubscribe anytime by contacting us.

For Customer

Order fulfillment

We will ship the order within 1 business day to the address you provide when you place the order. For delivery time please refer to our Delivery Policy.

Order Notes

You can add order notes when you place the order. (Product tips, delivery message...) We will do our best to meet your additional requirements. Anyway we do not promise that.

Order modification

Before we ship out your order, we may have the chance to change your order details(product type, shipping address).

Oder Cancellation

Before we ship out the order, you can ask to cancel the order. Cancellation will be done immediately once we receive your cancellation request. 

If the order is shipped out, you needed to ship the order back to us for refund. See details on our Return and Refund Policy

Once you cancel the order, we will send you the refund in 2 days.