When you’re buying a replacement HP laptop charger, warranty terms matter as much as wattage and connector size.
A charger is a daily-use power component—so you want clear coverage if it arrives incorrect, doesn’t match your laptop, or fails early.
This guide explains what warranty you should expect: a 30-day refund period and a 1-year warranty.
Warranty overview for HP laptop chargers
- 30-day refund window: You can request a return/refund within 30 days of receiving your order.
- 1-year warranty: Coverage for manufacturing-related faults within 12 months of purchase.
- Support if you’re unsure: Confirm your HP model, wattage, and connector type before ordering to reduce mistakes.
30-day refund: what it covers
The 30-day period is designed to protect you if the charger isn’t the right match or you simply need to return it.
Common situations include:
- Wrong connector type or size (barrel tip vs USB-C)
- Wrong wattage (for example, ordering 45W when your laptop needs 65W or higher)
- The charger doesn’t fit your exact HP model series
Return checklist (to keep things smooth)
- Contact customer support with your order number and the issue (wrong tip, wrong wattage, etc.).
- Pack the charger securely (including cable/plug if it came as a set).
- Share tracking details after sending the return (if requested by support).
- Once the return is received and checked, the refund is processed.
1-year warranty: what’s covered
The 1-year warranty is for problems that occur during normal use and are related to product quality.
If a fault appears within the warranty period, customer support will normally guide you through quick checks first,
then offer a solution such as replacement or refund (depending on the case and stock).
Examples of warranty-type issues
- Charger stops powering the laptop after working normally
- Intermittent charging under normal use (not caused by bent tips or damaged ports)
- Unstable power output (charging connects/disconnects repeatedly)
- Unusual overheating during normal operation (stop using it and contact support)
Safety note: If the charger becomes extremely hot, smells burnt, or shows visible damage,
stop using it immediately. Do not open the charger housing—contact support for warranty guidance.
How to avoid returns: choose the correct HP charger
Most “it doesn’t work” cases are compatibility issues. Use this quick checklist before you buy:
1) Connector type (USB-C vs barrel tip)
- USB-C (PD): Many newer HP models use USB-C charging, but not all USB-C ports support charging.
- Barrel connector: Common on many Pavilion/ProBook/EliteBook/OMEN models and older generations.
2) Wattage (W): same or higher
Match the wattage printed on your original adapter, or choose a higher wattage.
Avoid going lower—underpowered chargers can cause slow charging or “plugged in, not charging” behaviour.
3) Voltage (V) must match
For barrel chargers, voltage must match the original label (commonly around 19V/19.5V).
For USB-C chargers, ensure the charger supports the power level your laptop needs (e.g., 45W/65W/90W+).
4) Confirm your HP model name
Check the label on the bottom cover or in your system information. Examples include
Pavilion, ENVY, Spectre, ProBook, EliteBook, OMEN, and ZBook (often followed by a number and generation).
FAQ
How long is the warranty on an HP laptop charger?
This policy includes a 1-year warranty for eligible charger faults under normal use.
How long do I have to request a refund?
You can request a return/refund within 30 days of receiving the order.
What if I ordered the wrong HP charger?
Use the 30-day return window. For your replacement order, double-check connector type, wattage, and voltage first.